Terms of Service
| Security Statement
1. INFORMATION COLLECTION AND USE
We collect two types of information: personally identifiable information and non-personally identifiable information.
1.1 Personally Identifiable Information
1.2 Non-Personally Identifiable Information
We also may collect information that by itself cannot be used to identify or contact you, such as demographic information (like age, profession or gender) and health information (like current body mass index) ("Non-Personally Identifiable Information"). Non-Personally Identifiable Information may also include user IP addresses (to the extent that it is not deemed to be Personally Identifiable Information [NOTE - STATIC IP ADDRESSES ARE GENERALLY CONSIDERED IDENTIFIABLE], browser types, domain names, and other anonymous statistical data. Non-Personally Identifiable Information is used to help us understand who uses the product and to improve our conclusion engine and to assist us in isolating patterns in populations and demographics.
1.3 Information from Other Sources
We may also supplement the information we collect with information from other sources to assist us in evaluating and improving the product and its successors and/or to study stress and health in general.
2. TRANSFER OF YOUR PERSONAL INFORMATION
When you provide us with your Personally Identifiable Information, you acknowledge that this information may be stored and processed on internationally located servers and you consent to your Personally Identifiable Information being exported and shared in this way. The USA does not have data protection legislation, however, we will, of course, keep your information secure.
3. WHERE AND WHEN IS INFORMATION COLLECTED
We may collect information (including information that is Personally Identifiable Information) from you in different manners (including touch-screen responses and in writing) and at different points during your use of the product. The following is a description of the manners in which we primarily collect information about you.
Before any tests are performed or readings obtained, you will be required to submit certain personal details including your name, contact details, date of birth, occupation and nationality. In addition, you will also be required to complete the following on-screen questionnaires:
"Life Style questionnaire" including information such as your smoking habits, alcohol consumption, and dietary and exercise habits. Other relevant questionnaires may be introduced including a "Stress questionnaire" which requires you to indicate how you have been feeling in the past week about a number of matters.
4. COLLECTION OF INFORMATION FROM MINORS
We are committed to protecting the privacy of minors. The product is not designed for use by children and is for use by individuals who are between 18 and 65 years only. We do not collect Personally Identifiable Information from any person we actually know is under the age of 18.
5. WHAT WE DO WITH THE INFORMATION WE COLLECT
We use the information you provide and our sophisticated computerised system that gives detailed information on Heart Rate Variability ("HRV") (which monitors the balance or imbalance of the automatic nervous system) to generate a full HRV analysis and lifestyle report and provide comments to help you formulate a successful stress coping strategy. Following 5 minutes of monitoring your HRV by sensors attached to your wrists, your individual reports will be available on-screen on BioSigns Personal Assessment System.
Your individual reports will also be available on-line.
We may use the information gathered by the product to perform statistical analysis of user behavior, to analyse and evaluate issues relating to stress and health or to evaluate and improve our products and systems. We may link some of this information to Personally Identifiable Information for internal purposes only or to provide analysis to you. From time to time, we would like to send you information about other products or services which we think may be of interest to you. If you do not wish to receive this information any longer please email us at firstname.lastname@example.org.
You give explicit consent to our use of your Personally Identifiable Information for the purposes listed above.
6. DISCLOSURE OF INFORMATION TO THIRD PARTIES
6.1 Affiliates, Agents and/or Commercial Partners
6.2 Laws and Legal Rights
We may also disclose your information (including Personally Identifiable Information) if we believe in good faith that we are required to do so in order to comply with an applicable statute, regulation, rule or law, a subpoena, a search warrant, a court or regulatory order, or other valid legal process. We may disclose Personally Identifiable Information in special circumstances when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms & Conditions, or to protect the safety and/or security of our users, the product or the general public.
6.3 Third Parties Generally
We may provide to third parties Non-Personally Identifiable Information, including where such information is combined with similar information of other users of the product. For example, we might inform third parties of the number of individuals who have used the product, the demographic breakdown of our users or information regarding the general health, stress, stress related illnesses or health risks of our users which is Non-Personally Identifiable Information. The third parties to whom we may provide this information may include potential or actual advertisers, providers of advertising services, commercial partners, sponsors, licensees, researchers and other similar parties.
6.4 Outside Contractors
We may employ independent contractors ("Outside Contractors") to provide specific services related to our Website, such as mathematical and statistical analysis and reporting services. These Outside Contractors may sometimes have limited access to information collected by the product, including your Personally Identifiable Information, in the course of providing services to us. Access to your Personally Identifiable Information by these Outside Contractors is limited to the information reasonably necessary in order for the Outside Contractors to perform their limited function for us. We also require that these Outside Contractors
2. Undertake not to use or disclose your Personally Identifiable Information for any purpose other than providing us with services for which we contracted.
6.5 Sale of Business
In the event that the business is sold or integrated with another business, information will be disclosed to our advisers and any prospective purchasers advisers and will be passed to the new owners of the business.
We take reasonable and appropriate steps to protect your information. If you would like information on our security procedures please contact us at email@example.com.
We take reasonable and appropriate measures including encryption to ensure that your personal information is protected from unauthorised access or modification, unlawful destruction and improper use. However, the internet is an open system and we cannot and do not guarantee that the personal information you have submitted will not be intercepted by others and decrypted.
You will be given a personal identification number (PIN) which you will need to enter to access information relating to you via our website. You must keep your PIN confidential and must not disclose it or share it with anyone. You should inform us immediately if your PIN is lost or stolen. We can give no guarantee that Personally Identifiable Information relating to you will be kept confidential if your PIN is lost or stolen.
Notwithstanding the above commitments to protect your information (including Personally Identifiable Information) from loss, misuse or alteration by third parties, you should be aware that there is always some risk involved when information is transmitted over the internet. There is also some risk that others could find a way to thwart our security systems. As a result, while we strive to protect your information, we cannot ensure or warrant the security and privacy of any information you give to us and you do so at your own risk.
8. COLLECTION, DISCLOSURE AND DISTRIBUTION OF PERSONALLY IDENTIFIABLE INFORMATION
You may change the preference you have previously submitted and "opt-out" at any time by withdrawing your permission by contacting firstname.lastname@example.org.
9. UPDATING AND CORRECTING YOUR PERSONALLY IDENTIFIABLE INFORMATION
If your name, address, email address telephone number, job description or place of employment ("Personal Details") that you have provided to us changes, please let us know the correct details by emailing email@example.com.
You can always contact us in order to
1. Update or correct your Personal Details
2. verify what Personal Details we maintain about you
3. delete the Personal Details maintained about you on our systems, by contacting firstname.lastname@example.org
Please note that any information and analysis which has been generated by us following your use of the product and which is based on information provided by you and results obtained through your use of the product is fixed at that point in time and cannot subsequently be amended or updated. If any Personally Identifiable Information other than your Personal Details changes and you wish to update or correct such information, you will need to carry out a further test using the product including completing the relevant questionnaires and a further charge will be payable for the amended report.
You should be aware that it is not technologically possible to remove or verify each and every record of the information you have provided to us from our system. The need to back-up our systems to protect information from inadvertent loss means that a copy of your Personally Identifiable Information may exist in a non-erasable form that will be difficult or impossible for us to locate. We promise that promptly after receiving your request, all Personally Identifiable Information stored in databases we actively use and other readily searchable media will be updated, corrected, changed, deleted or confirmed to you, as appropriate, as soon as reasonably practicable.
11. WHO DO I CONTACT IF I HAVE ANY PRIVACY QUESTIONS?
Email our Privacy Coordinator at: email@example.com